Privacy Policy

Last updated: 21st July, 2026

Craft the Light ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

  • Booking information: name, email address, and phone number when you purchase a public event ticket (via Eventbrite) or book a private or corporate event with us.

  • Payment information: payment details are collected and processed by our third-party payment providers (such as Eventbrite and our payment link provider). We do not store your full card details ourselves.

  • Communications: any information you share with us by email, contact form, or during event planning (for example, guest counts, dietary or accessibility notes, or event preferences).

  • Website usage data: basic analytics about how visitors use our website (such as pages viewed), which may be collected via cookies or similar tools.

2. How We Use Your Information

We use the information we collect to:

  • Confirm and manage your booking or ticket purchase

  • Communicate with you about your upcoming workshop (reminders, logistics, changes)

  • Process payments, deposits, and refunds

  • Send you marketing or promotional emails, if you've opted in — you can unsubscribe at any time

  • Improve our workshops, website, and customer experience

3. Sharing Your Information

We share information only where necessary to run our business:

  • Eventbrite, to process and manage public event ticket sales

  • Payment processors, to process deposits and invoice payments for private and corporate events

  • Service providers who support our operations (such as email or scheduling tools)

We do not sell your personal information to third parties.

4. Data Retention

We keep booking and communication records for as long as needed to manage your event, meet our legal and accounting obligations, and resolve any disputes.

5. Your Choices

You can ask us to update your contact details, unsubscribe from marketing emails, or request more information about the data we hold about you by contacting info@craftthelight.com.

6. Children's Information

Our workshops welcome children age 10 and up when accompanied by an adult. Any information collected for a minor's ticket (such as name) is provided by the accompanying adult and used solely for event administration.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on our website applies going forward.

8. Contact

Questions about this policy can be sent to info@craftthelight.com.